1 / of 1

Way of Life Bonsai

Bonsai Essential - Bonsai Root Hook

Name: Bonsai Essential - Bonsai Root Hook
Brand: Way of Life Bonsai
SKU: ESS 15
Price: 9.00 GBP
Availability: InStock

Regular price £9.00

Regular price Sale price £9.00

Sale Sold out

Taxes included.

Low stock: 4 left

Premium grade bonsai root hook needed for general bonsai care including re-potting.

All Way of Life Bonsai Trees come with a free bag of Naruko and free UK Delivery.

Link

View full details

Delivery & Returns

At Way of Life Bonsai, we take great care to ensure every bonsai tree and product reaches you safely and in the best possible condition.

Bonsai Tree Delivery

Every bonsai tree is unique, and as a living product we believe the method of delivery should be appropriate for the individual tree.

For smaller bonsai trees, we will select an appropriate delivery method and, where necessary, contact you to discuss the safest and most suitable way for your tree to reach you.

Larger, more valuable or particularly delicate specimen trees may require personal delivery or collection rather than standard courier delivery. Where this applies, we will contact you to agree suitable arrangements.

Delivery times and methods can therefore vary depending on the size, value and nature of the tree purchased.

We ask customers to ensure that they are available to receive living trees where an agreed delivery date has been arranged.

Soil, Tools, Gifts & Accessories

Smaller non-living products, including bonsai soil, growing media, tools, accessories and gifts, will normally be dispatched using a Royal Mail tracked service or another suitable tracked delivery provider.

We aim to dispatch these products within the timeframe shown on the relevant product page.

Receiving Your Bonsai Tree

Bonsai trees are living products and require appropriate care from the moment they are received.

We take great care of our trees before dispatch and package or personally transport them appropriately. We recommend inspecting your tree as soon as it arrives.

If you believe your tree has been damaged during delivery or has arrived in an unacceptable condition, please contact us as soon as reasonably possible after delivery, preferably with clear photographs of the tree, packaging and any damage. This allows us to investigate the issue promptly.

Caring for Your Tree After Delivery

Once received, responsibility for the ongoing care of the tree passes to the customer.

Bonsai trees require regular attention, including appropriate watering, positioning, light, temperature and seasonal care. Requirements vary significantly between species.

Way of Life Bonsai cannot accept responsibility for deterioration, damage or loss of a tree resulting from incorrect watering, unsuitable positioning, neglect, inappropriate pruning or repotting, extreme temperatures, frost, excessive heat, incorrect use of fertilisers or chemicals, or other unsuitable care after delivery.

If you are unsure how to care for a tree purchased from us, please contact us. We are always happy to provide guidance.

Returns & Your Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law.

For eligible non-living goods purchased online, customers will generally have the statutory right to cancel their order within 14 days of receiving the goods, followed by a further 14 days to return them, subject to the applicable exemptions and requirements under UK consumer law.

Goods should be returned in an appropriate condition and securely packaged.

Living Bonsai Trees

Different rules can apply to goods which are liable to deteriorate rapidly. As bonsai trees are living plants, the circumstances surrounding cancellation and returns can therefore differ from ordinary non-living products.

This does not affect your rights where a tree is faulty, damaged, not as described or otherwise fails to meet the standards required by UK consumer law.

If there is a problem with a bonsai tree when you receive it, please contact us promptly so that we can assess the issue and work with you towards an appropriate resolution.

Damaged or Incorrect Orders

If you receive an incorrect item, or an item arrives damaged, please contact Way of Life Bonsai as soon as possible with:

Your name and order number
Details of the problem
Photographs showing any damage
Photographs of the packaging where relevant

We will review the issue and arrange the appropriate replacement, refund or other remedy where applicable.

Contact Us

If you have any questions regarding delivery, collection, returns or the care of your bonsai tree, please contact Way of Life Bonsai before returning an item.

We would always prefer to discuss any concerns with you first, particularly where a living bonsai tree is involved, so that we can determine the best course of action.

Why shop with us?

Tailored Excellence Through Our Bespoke Services

At Way Of Life Bonsai we are able to offer some excellent bespoke services catered to your personal needs. Supported by our award-winning Bonsai Experts, we can offer Bonsai Care Packages, Private Styling, Garden Visits, Bonsai Workshops and Masterclasses, and a Specialist Finder service. Read on to find out more about how we can assist you on your Bonsai journey…

Elevate Your Journey

Unlock the secret to worry-free bonsai care and ownership with Way Of Life. Beyond the nursery gates, where concerns often sprout, our selected trees come with bespoke aftercare packages. No more fretting over your bonsai's well-being; we've tailored support to its specific needs. Feel confident knowing expert help is just a leaf away, ensuring your bonsai care journey is a joyous, thriving experience from the moment it arrives at your home. At Way Of Life, we don't just sell bonsai; we cultivate enduring partnerships, making your miniature arboreal adventure a seamless and supported delight.

Expert Restyling Services

Unleash the full potential of your beloved tree with our bespoke restyling services at Way Of Life. Whether your tree needs a makeover or enhancement, we offer convenient collection or drop-off options. Entrust your prized possession to the skilled hands of our bonsai experts, and witness its stunning transformation. Embrace the opportunity to share your ideas and preferences, or let our bonsai experts guide you towards unlocking the true beauty of your tree. At Way Of Life, it's not just about shaping trees; it's about sculpting personalized masterpieces that reflect your unique vision.

Private Garden Visits

Embark on a transformative journey with our immersive Private Garden Visits. Designed to fit in a day, these sessions offer the luxury of tending to your bonsai haven in the comfort of your own garden. Perfect for all levels of collectors, it's an opportunity to choose specific trees for enhancement or seek bonsai expert advice on optimizing your collection's potential. Let our skilled team guide you in sculpting bonsai masterpieces, ensuring your collection thrives with vitality and beauty.

Expert Masterclasses

Dive into the artistry of bonsai with our exclusive workshops and classes, a privilege reserved solely for Way Of Life enthusiasts. Limited to 6-8 individuals, these intimate sessions cater to all skill levels. Book your spot at our carefully selected locations, immersing yourself in a truly unique learning experience. Each class - delivered by a bonsai expert - delves into specific techniques or seasonal activities, enhancing your bonsai expertise and instilling the confidence to independently practice. Join us for an extraordinary journey where knowledge blossoms, and your passion for bonsai takes root and flourishes.

Beyond the Ordinary

Discover a world of bonsai essentials beyond the ordinary at Way Of Life. Elevate your bonsai experience with our exclusive service offering general bonsai soils, tools, wires, and more, all available on order. Seeking a specific tree or a special pot? From elusive species to specific styles and budgets, let us work our magic to deliver items not found on our website or garden. Dive into the realm of high-end bonsai pots, including rare Japanese and Chinese treasures, adding a touch of authenticity that's often elusive in the UK.